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Customer Reviews.

sales

5

Excellent delivery of my new car they went above and beyond with customer service

15 February 2021

service

4

The guy who I spoke with was extremely nice & helpful

15 February 2021

service

5

The staff were kind diligent and very helpful and I would like to take this opportunity to thank the service manager George and request them to keep the good work up

09 February 2021

service

5

The technician who serviced our car was very professional and supplied a very good video, the service department was very good in dealing with us on the telephone.

08 February 2021

service

4

Not only was the mechanical work very good the communication between the garage and myself was excellent.

03 February 2021

service

5

Lots of communication, very friendly staff. Polite, just have nothing bad to say about the whole experience

02 February 2021

service

5

The crew involved treated my car well , and it was returned on time, and very clean.

31 January 2021

service

4

As above, plus great to have the car cleaned as well.

27 January 2021

service

5

Timely service and kept up to date.

23 January 2021

service

5

A pleasant surprise ... i.e. nothing major to change or spend money on ... so that was great news :-) PLUS, my car was extemely dirty so it was lovely to get back all gleaming!! Thanks Mini Cooper Reading.

18 January 2021

service

5

Easy and fast and good communication

18 January 2021

service

5

Good job at a reasonable price

16 January 2021

service

4

Service is good. You listen to the customer

05 January 2021

sales

5

Excellent follow up

02 January 2021

sales

5

Luca was excellent

02 January 2021

sales

5

Even with the challenges we are facing now the service was excellent.

02 January 2021

sales

5

It was simple, great instructions and nothing ever too much trouble

02 January 2021

service

5

Very happy as my car was fixed within a couple of days. Again communication and advise was top quality.

02 January 2021

service

5

Did exactly what I expected and dealt very well with social distancing requirements

01 January 2021

service

5

Very good service from booking to collection.

01 January 2021

sales

5

The sales is very professional and always came back to us quickly and professionally.

27 December 2020

service

5

good and friendly staff

26 December 2020

service

5

Competent reception staff, car well looked after, courtesy car service.

26 December 2020

service

5

They carried out the task as requested

26 December 2020

service

4

Staff kept me informed every step of the way

20 December 2020

sales

5

I was talked through everything and was made to feel like nothing was too much trouble. A very straightforward experience.

20 December 2020

service

5

Good to have a dealer service department we can rely on.

19 December 2020

sales

5

Very happy, Very helpful, I have this car on mobility For my son, and the staff was friendly And made me feel very comfortable.

19 December 2020

service

5

Cooper Reading went the extra mile for service. Very helpful staff, excellent service all conducting swiftly and efficiently.

18 December 2020

service

5

Kept me well informed on the progress.

18 December 2020

service

5

George is always helpful and always has a smile on his face

15 December 2020

sales

5

Ian was super helpful at all time, even when lockdown 2 made things complicated

13 December 2020

service

5

Quick easy service. Great communication.

12 December 2020

service

5

Quality Service in difficult times.

10 December 2020

sales

5

Delivery to my door with a personal touch. Helpful staff and excellent customer service.

09 December 2020

service

5

All done well

09 December 2020

service

5

warranty fix and car cleaned nicely, good communication at all stages

07 December 2020

sales

5

COVID hand over was clinical in a cool kind of way.

01 December 2020

service

5

Great service, excellent repair

01 December 2020

sales

5

Given I purchased the car during lockdown the team were extremely helpful. Although it would have been great to have properly been shown the car before purchase.

01 December 2020

service

5

Great advice and support at handover and good explanations of work done or needed.

01 December 2020

sales

5

Good dealership and very helpful knowledgeable team.

30 November 2020

service

5

Easily contactable and clear instructions

30 November 2020

service

5

Excellent

29 November 2020

service

5

Excellent service. George Richardson at Reading made sure my car was ready in good time.

29 November 2020

service

4

Professional

26 November 2020

service

5

Good service, clean car

23 November 2020

service

5

George is the man, if he's around , all goes to plan

23 November 2020