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Customer Reviews.

service

4

Everything was done to my satisfaction although the time taken was a little longer than I expected

12 September 2020

service

5

Professional feel to the whole experience

07 September 2020

service

5

I get treated like a rockstar when I am there.

04 September 2020

service

5

Everything done

04 September 2020

service

5

Friendly staff kept me informed during day of what was happening

01 September 2020

service

5

Always excellent service

30 August 2020

service

5

Good customer service, also showroom made me feel secure with safety measures in place

29 August 2020

sales

5

It was all good.

22 August 2020

sales

5

friendly salesperson (Stephanie), patiently heard our questions and clarified. Very friendly sales team at the point of delivery. Quick and seamless process throughout.

20 August 2020

sales

5

Again friendly, helpful and felt safe in current circumstances

19 August 2020

service

5

My car was booked in for a service and MOT - I was kept in form of progress via text - I did not need to chase for an update - I was kept informed of progress.

19 August 2020

sales

5

As question 1 - handover was very straightforward with due care taken around current health procedures

17 August 2020

service

5

Because there was a lot of care taken to make me feel safe

17 August 2020

service

5

They were able to deal with the issue we had very quickly and smoothly

15 August 2020

service

5

Good service. Collected it on time having given me an update of what was done etc.

14 August 2020

sales

4

Everything went smoothly

13 August 2020

sales

5

Excellent service from the sales team! Special thanks to Luca and Emma Loane, who went above and beyond.

12 August 2020

service

5

Fast, easy, no nonsense.

11 August 2020

service

5

Great service

07 August 2020

sales

5

Not only is the car so much better than I'd hoped, but it's met my dream of owning one. Jonny who handled my purchase was amazing too, made it super simple.

04 August 2020

service

4

Good customer service George at Cooper Reading is very personable and always helpful.

03 August 2020

service

5

No comments to improve the service

01 August 2020

service

5

had battery problem which was resolved very quickly

29 July 2020

service

5

I have nothing to complain about indeed all went very well

26 July 2020

service

5

I have no complaints about the service experience I received. George and the rest of the team are always very efficient and polite and my car was returned very clean, especially with the current COVID climate.

23 July 2020

service

5

Good, efficient service

23 July 2020

service

5

Usual friendly and helpful service from George

22 July 2020

service

5

Part was supplied and fitted as arranged and on time

22 July 2020

service

5

Making the appointment was easy. The day before I received a call to confirm I was attending. Keys left securely and work done as necessary. Car returned spotlessly clean and sanitised. Covid 19 preventions were in place at all times.

21 July 2020

service

4

All went very smoothly

12 July 2020

service

5

I like the personal service and everything I asked for was done. I also like having the video of the car to have a better understanding of what they are talking about

12 July 2020

sales

5

Brilliant service, professional & friendly throughout

11 July 2020

sales

4

From ordering to delivery in 8 days....what's not to like?

11 July 2020

sales

5

very clear handover and explanation of the car

11 July 2020

service

5

Got the work done

11 July 2020

service

5

Can't fault the service

09 July 2020

service

5

My contact with MINI this time was totally by 'phone as my car had broken down and was taken there by breakdown truck. I was kept informed of progress and arrangements were made to deliver my car back to me. Mike was especially helpful.

07 July 2020

service

4

Kept us up to date regarding the service

03 July 2020

sales

5

All staff were excellent and helpful

03 July 2020

service

5

All good

03 July 2020

service

5

Very easy and efficiently organised

03 July 2020

sales

5

Very welcoming, great atmosphere, Stephanie arranged everything With my car and she was amazing

30 June 2020

service

5

Good directions, flexible and informative.

29 June 2020

sales

5

Marie who dealt with the sale was brilliant

29 June 2020

service

5

Whole process runs very smoothly and communication is excellent.

27 June 2020

service

5

Very professional and made me feel like a valued customer.

23 June 2020