Excellent delivery of my new car they went above and beyond with customer service

The guy who I spoke with was extremely nice & helpful

The staff were kind diligent and very helpful and I would like to take this opportunity to thank the service manager George and request them to keep the good work up

The technician who serviced our car was very professional and supplied a very good video, the service department was very good in dealing with us on the telephone.

Not only was the mechanical work very good the communication between the garage and myself was excellent.

Lots of communication, very friendly staff. Polite, just have nothing bad to say about the whole experience

The crew involved treated my car well , and it was returned on time, and very clean.

As above, plus great to have the car cleaned as well.

Timely service and kept up to date.

A pleasant surprise ... i.e. nothing major to change or spend money on ... so that was great news :-) PLUS, my car was extemely dirty so it was lovely to get back all gleaming!! Thanks Mini Cooper Reading.

Easy and fast and good communication

Good job at a reasonable price

Service is good. You listen to the customer

Excellent follow up

Luca was excellent

Even with the challenges we are facing now the service was excellent.

It was simple, great instructions and nothing ever too much trouble

Very happy as my car was fixed within a couple of days. Again communication and advise was top quality.

Did exactly what I expected and dealt very well with social distancing requirements

Very good service from booking to collection.

The sales is very professional and always came back to us quickly and professionally.

good and friendly staff

Competent reception staff, car well looked after, courtesy car service.

They carried out the task as requested

Staff kept me informed every step of the way

I was talked through everything and was made to feel like nothing was too much trouble. A very straightforward experience.

Good to have a dealer service department we can rely on.

Very happy, Very helpful, I have this car on mobility For my son, and the staff was friendly And made me feel very comfortable.

Cooper Reading went the extra mile for service. Very helpful staff, excellent service all conducting swiftly and efficiently.

Kept me well informed on the progress.

George is always helpful and always has a smile on his face

Ian was super helpful at all time, even when lockdown 2 made things complicated

Quick easy service. Great communication.

Quality Service in difficult times.

Delivery to my door with a personal touch. Helpful staff and excellent customer service.

All done well

warranty fix and car cleaned nicely, good communication at all stages

COVID hand over was clinical in a cool kind of way.

Great service, excellent repair

Given I purchased the car during lockdown the team were extremely helpful. Although it would have been great to have properly been shown the car before purchase.

Great advice and support at handover and good explanations of work done or needed.

Good dealership and very helpful knowledgeable team.

Easily contactable and clear instructions

Excellent

Excellent service. George Richardson at Reading made sure my car was ready in good time.

Professional

Good service, clean car

George is the man, if he's around , all goes to plan